What’s this about?
One of the highest priorities of Pacific College is to ensure that students are equipped with all the necessary tools to be successful in an online and on-campus environment. This process will aid you in becoming acquainted with our online systems. If you need help during any step in this process, click the "Contact/ Submit Ticket" button in the top right corner of this site to place a support ticket to our IT department or use the live chat button at the bottom left of the page to get immediate support.
Step 1
Once you have received your email address and the temporary password that was emailed to you, navigate Office 365, by clicking the image below.
Step 2
Type in your Pacific College email address (from the email you received), and click the "Next" button
Step 3
Type the temporary password you were provided then click the "Sign in" button
Step 4
Next, you'll create a new password. Once done, click the "Sign in" button. Please note: your password must be at least 8 characters
Step 5
At this point, you’ll be prompted for additional information, and click on the "Next" button.
- In the following window Keep your account secure will ask you to enter the two factors of authentication. It's required to set up MFA. MFA (Multifactor Authentication)< Follow this link for instructions.
- First, we will need to set up your secondary email address (this will need to be a personal email address).
Step 6
Click on "I want to set up a different method" located in the bottom left of the window.
Step 7
Select Email from the dropdown and click Confirm.
Step 8
Enter your personal email address and click Next.
- A code will be sent to the email entered in the previous step for verification. (example of the email that will be sent, below.)
Step 9
Copy the verification code and paste it in the blank area and then click Next.
Step 10 - Configure Second Factor of Authentication
Using Phone number (SMS or Call)
Step 1
select "I want to set up a different method", select Phone from the list then press Confirm
Step 2
Choose your country code and enter your phone number. Select either Text me a code or Call me.
Step 3
Enter the 6-digit code that was sent via Text Message or Phone call and click Next.
Step 4
This completes your MFA setup using your Phone, Click Next.
Step 5
The next time you sign it will show the below screen, make sure to click the box "Don't ask again for 15 days". So you will not have to provide another code till 15 days from your first sign-in with MFA.
Using Authenticator app
Step 1
- If you're using the Microsoft Authenticator click Next.
- If you're using another authenticator app select I want to use a different authenticator app.
Step 2
In this example, we will use the Microsoft Authenticator app.
Step 3
- Download the Microsoft Authenticator app on your mobile device. It can be downloaded on either an iOS device via the App Store or an Android device via the Play Store
- Once downloaded open the Microsoft Authenticator app on your mobile device then choose to add an account, and then select "Work or School Account" then choose "Scan QR code"
On the Microsoft Authenticator app;
Step 4
Once asked, scan the QR code provided and select Next.
Step 5
At this point, a notification will be sent to your phone to accept the sign-in request, select Approve
Step 6
The Microsoft Authenticator has been successfully added to your account.
Step 7
The next time you sign it will show the below screen, make sure to click the box "Don't ask again for 15 days". So you will not have to provide another code till 15 days from your first sign-in with MFA.
Step 11
In order to complete your tech setup, there is one last step. We've developed a comprehensive tech training course to show you everything you need to know about PCHS tech systems.
This will allow you to navigate PCHS technology like a pro and be successful in your studies.
You can reach the learning management system, Moodle, by going to https://elearning.pacificcollege.edu
Once signed in, you will be presented with our technology training course listed in your student dashboard - My Courses:
TTS101: Technology Training for Online Courses
You will also see your program courses listed under the My Courses section. Please note that you will not be able to see your registered course till one week before the term start date.