Do this before every class.
Step 1: Checking Updates
Check for updates, which often resolve new software and OS updates issues.
Step 2: Checking Audio and Video Settings
Make sure your audio and video devices are set up correctly:
Step 3: Test Internet Connection
Run the speed test to make sure your download speed is 5 Mbps and your upload speed is 1.5 Mbps.
If you encountered any problems during this process, contact our tech support team for assistance. You can reach them by Clicking Here.